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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Wilbert Tyler

September 22, 2023

5  out of  5 rating by Wilbert Tyler
"I had an issue getting my Flood Insurance renewed and with processing the payment. Ms Jalmis Salazar was extremely patient and successfully solved my problems. She is very thorough, meticulous, and emailed documentation to show that everything had been completed. She provided excellent customer service which is very comforting. During this day and time excellent "customer service'' is rare. I definitely recommend this location."

Natali Aparicio

July 24, 2023

5  out of  5 rating by Natali Aparicio
"Karina was so pleasant and helpful kind and courteous! Love that she knew exactly how to help me and better the service!! :)"

Joseph Sanchez

July 14, 2023

5  out of  5 rating by Joseph Sanchez
"Friendly service and personality. I was in and out quickly. Got what I needed at a fair price."

Poca Doctor

July 14, 2023

5  out of  5 rating by Poca Doctor
"Very helpful! Easy to communicate with!!!"

Ison Ardoin

July 14, 2023

5  out of  5 rating by Ison Ardoin
"Great customer service very friendly young man"

Irma Mascorro

May 11, 2023

5  out of  5 rating by Irma Mascorro
"Love this office ! Irene is very informative and helpful, she has helped me with my life policy and makes things a breeze. I really recommend her and this office."

Danny Cains

May 10, 2023

1  out of  5 rating by Danny Cains
"I emailed this office 3 weeks ago looking for some information on a current policy, to this day I still haven't received a reply."

ADMM78 EATZBYAD

April 4, 2023

5  out of  5 rating by ADMM78 EATZBYAD
"I have been with Delon for well over 15yrs. Always great service and so helpful."

A G

March 22, 2023

1  out of  5 rating by A G
"I called to see why they filed a claim on my auto insurance 2 1/2 years ago.( I found out yesterday when I was shopping around for new insurance.)Come to find out it was for road side assistance. Also my policy is up for renewal and went up by $30 or so dollars. I asked the young girl that answered the phone if I decide to cancel my policy do I go in person to sign anything, she said no. Well called again yesterday to ask another question and come to find out the girl canceled my policy! So thanks for doing me a favor and canceling my policy without informing me. I should have known this place would end up being a huge problem and mistake having insurance with when I bundled my home and auto and my homeowners went up by $1200.00 I had to cancel the homeowners policy. WARNING DO NOT GO THERE!! THE WILL LIE JUST TO GET YOU INSURED WITH THEM!!"

Lee Jackson

March 14, 2023

5  out of  5 rating by Lee Jackson
"Great people and Great customer service!"

Eunice Garibay

March 14, 2023

5  out of  5 rating by Eunice Garibay
"Irene does an incredible job at what she does! I fully recommend you call her for all of your insurance needs. Thank you, Irene, for being so great at what you do!"

Mario Rangel

March 6, 2023

5  out of  5 rating by Mario Rangel
"Irene is the best!!! Great customer service! 💯"

Ingrid Castro

March 2, 2023

1  out of  5 rating by Ingrid Castro
"Tried to get a quote, got a response quickly, had some other questions and answered a few questions for them and got ghosted. Maybe I wasn’t a high value customer to them. Had to look somewhere else."

Fadl Salem

February 28, 2023

5  out of  5 rating by Fadl Salem
"The best agent ever, I appreciate your help. You are always ready to help for my auto and homeowners policy."

Connie Vincent

February 11, 2023

1  out of  5 rating by Connie Vincent
"Never return your calls when they said they would. Always have to follow up with them if you need something done. Finally transferred all of our policies from this office after they messed up a policy set up and rates for my daughter."

Amy Corner

January 15, 2023

5  out of  5 rating by Amy Corner
"The staff at the Delon Fields office are some of the most genuine, caring people I have ever been helped by. They always strive to make sure you are being taken care of and are quick to resolve any issues that come about. I will continue to go to this office for as long as I carry any insurance (forever, probably!)"

Steve Morgan

December 10, 2022

5  out of  5 rating by Steve Morgan
"Excellent customer service! Irene and Jalmis really know their stuff! You want good coverage at the right price, this is the place!"

Chie and Doris Tam

December 10, 2022

5  out of  5 rating by Chie and Doris Tam
"Delon takes care of us and goes above and beyond for us regarding helping us with our insurance claims and personally came and drove us to the rental car agency to expedite getting us assigned a rental vehicle. Informative and timely responses to our questions and concerns."

JoRdi RiLuna

September 9, 2022

5  out of  5 rating by JoRdi RiLuna
"My agent Sara Vallejo is so amazing. She took care of my families needs and went over every single detail making sure that my needs were meant. Sara is so professional and truly caring. She explained everything so well and was extremely patient with me in me not understanding all the terms. I have to say I and my family feel safe now that if anything were to happen we are covered and our children will be good no matter what. Thanks Sara"

Julie Klammer

August 12, 2022

5  out of  5 rating by Julie Klammer
"I've been getting car insurance quotes from several companies. When I visited Statefarm, Jalmis was able to get me full coverage for two vehicles for less than what I was paying for liability only! She is very sweet, always smiling, and very professional. You'll be happy when you leave, go get a quote from Jalmis today!"

DANA RODRIGUEZ (DANA)

August 11, 2022

5  out of  5 rating by DANA RODRIGUEZ (DANA)
"DELON FIELDS is the most helpful insurance agent I have ever dealt with. Sarah Vallejo works with Delon and is honest and up front with everything. They actively look for the best rates and coverage annually and are always looking out for the customer. If she can’t offer you a better deal than the company you are with she will tell you. Definitely a person who cares for the customer. Sarah is top notch. The customer service I receive is the best in the industry. I highly recommend them!"

Jacqueline Davison

August 5, 2022

5  out of  5 rating by Jacqueline Davison
"Irene has been extremely wonderful and knowledgeable about all of my family’s insurance needs. She has been very helpful with any and all questions that we have had and had helped us find the best plan for us. Thank you!"

marilyn hintzel

June 15, 2022

5  out of  5 rating by marilyn hintzel
"Excellent customer service."

Dawn Porter

June 15, 2022

5  out of  5 rating by Dawn Porter
"Excellent Service"

Xiong Xiong

June 14, 2022

5  out of  5 rating by Xiong Xiong
"Delon has been an outstanding agent, if not a loving family. Day or night, weekday or weekend, if we have a problem or a question he and his team are there to support &/ answer it for us. If they don’t have an answer right away, they follow up with you to get you an answer. Been a customer of Delon for past five plus years and can’t be any happier!"